Terms & Conditions2020-09-04T09:23:06+00:00

Terms & Conditions

Purchases by persons under the age of 18 is not permitted in the UK. You must be eighteen (18) years of age, and possess a valid credit card to purchase our products, INNOKIN SHOP UK will not sell products to minors. We reserve the right to cancel any sales transaction based on our sole discretion where we reasonably believe the purchaser is purchasing products on behalf of a minor.

You must be over 18 to purchase this product. We have an effective and monitored age verification process provided by VerifyMyAge. We will not sell to persons that do not meet the age restrictions for this product and by continuing with this purchase you hereby consent to the processing of your personal data for age verification purposes. 

 

Notice

The purchase of all products are governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.These terms and conditions do not affect your statutory rights as a consumer.

 

Data Protection

Our policy is that we will not pass on any customer details we collect to any third party without your permission.

 

Descriptions

The descriptions and pictures on the website are a guide to the style and look of our products. We try to make them as accurate as possible but cannot be held responsible for minor differences.

 

Jurisdiction

This Contract shall be construed and governed in all respects by English Law and all disputes arising under or relating to the Contract shall be the subject of the jurisdiction of the Courts in England.

 

Liability

To the extent allowed by the law,INNOKIN SHOP UK shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to on this site in the following circumstances: for losses that were not foreseeable to both parties when the contract was made for losses that were not caused by any breach on the part of INNOKIN SHOP UK or their suppliers for business losses and/or losses to non consumers.

 

Battery Safety

Use special caution when working with Li-ion cells, they are very sensitive to charging characteristics and may explode or burn if mishandled. Make sure the user has enough knowledge of Li-ion rechargeable batteries in charging, discharging and assembly before use. Always charge in/on a fire-proof surface.

 

Never leave charging batteries unattended. Never continue to use an e-cigarette type device if you can feel the battery get hot. If your battery gets hot to the touch, or if it begins smelling: DO NOT USE IT ANYMORE. Let it cool down (1 hour) in a safe environment (outside preferably), and then dispose of correctly, or make arrangements to return, if still under warranty. If your e-cigarette or device begins activating itself, immediately remove your atomiser and disconnect the battery.

 

Do NOT trust the battery, nor the atomiser anymore from this point on. This means never leave either of the components connected in your pocket, in your nightstand, or out of visibility where you can not immediately separate the two components. Read the information found at: www.batteryuniversity.com before purchasing. It is important to carry batteries properly, charge properly, and dispose of properly. INNOKIN SHOP UK are not responsible for damage if there is any modification of the batteries/chargers in any form or shape (including pack making).

 

We are not responsible for any damage caused by misuse or mishandling of Li-Ion batteries and chargers. We will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the use of any batteries.

 

Payment

Payment is due before goods are despatched unless a credit account has been authorised by INNOKIN SHOP UK in which case payment is due 14 days from date of invoicing. INNOKIN SHOP UK reserves the right to withhold supplies and to suspend any further deliveries in the event that payment is overdue. We accept payment from the major credit/debit cards and PAYPAL.

 

Prices

Prices quoted are in pounds sterling and are inclusive of VAT. Prices are subject to alteration by INNOKIN SHOP UK without prior notice. Price amendments will only be made prior to contract. Duty and taxes will be charged at the rates prevailing at the time of despatch. Delivery and credit card charges are additional.

 

Cancellations

The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 working days of delivery confirming in writing if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.

 

Privacy Policy

We are committed to protecting your privacy. All information given at the time of ordering to the point of payment is collected by INNOKIN SHOP UK. This information is collected lawfully and in accordance with the Data Protection Act 1998 and the Which? Web Trader Code of Practice.

 

The data is used to fulfill your order and for marketing campaigns. We use technology such as cookies to improve our services to customers. We do not pass your information to any third parties without your permission. PayPal our payment provider collects your payment information. We do not send random marketing emails to personal email addresses (spam).

 

Quality

All goods are warranted on delivery to the customer to be of the nature, substance and quality invoiced and to conform in all respects with all the appropriate statutory regulations.

 

Security

PayPal and HSBC our payment providers, use state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected against security risks.

 

Statutory Rights

These terms and conditions do not affect your statutory rights as a consumer.

 

Time of Order

Orders received by us before 12 noon (GMT) during working days will be normally be dispatched within 48 hours but please allow 7-10 days. Working days are Mondays to Fridays except public holidays.

 

Title to Goods

Property and title in the goods shall remain with INNOKIN SHOP UK and shall not pass to the customer until such time as INNOKIN SHOP UK has received payment in full of all sums due on whatsoever account.

 

Exercising your right to change your mind (Consumer Contracts Regulations 2013).

For most Products bought online you have a legal right to change your mind within 14 days and receive a refund.  These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

When you don’t have the right to change your mind.  You do not have a right to change your mind in respect of:

(a)       Products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;

(b)       any Products which become mixed inseparably with other items after their delivery.

If you change your mind about your order of the Products you have 14 days after the day you (or someone you nominate) receives the Products, unless:

(a)       Your Products are split into several deliveries over different days. In this case you have until 14 days after the day you (or someone you nominate) receives the last delivery to change your mind about the Products.

(b)       Your Products are for regular delivery over a set period.  In this case you have until 14 days after the day you (or someone you nominate) receives the first delivery of the Products.

 

Copyright 2014 AQLI INTERNATIONAL

All images on this website may not be used or copied without permission from INNOKIN SHOP UK. We use some images from our suppliers after their permission has been given and the copyright remains with them.